Privacy and Security
Privacy
This Privacy Policy governs how San J Jewellery Limited collects, uses, maintains, and discloses information collected from users (each “User”) of the www.sanj.com.hk website (“Website”). This Privacy Policy applies to the Website and all products and services offered by San J Jewellery Limited.
Personal identification information
We may collect personally identifiable information from users in various ways, including but not limited to when users visit our website, register on the website, place orders, subscribe to newsletters, fill out forms, and interact with other activities, services, features, or resources we offer on the website. Users may be asked, at our discretion, to provide their name, email address, or telephone number. However, users may visit our website anonymously. We only collect personally identifiable information from users when they voluntarily submit it to us. Users may always refuse to provide personally identifiable information unless this would prevent them from participating in certain website-related activities.
Non-personally identifiable information
Whenever a user interacts with our website, we may collect non-personally identifiable information about that user. This non-personally identifiable information may include browser name, computer type, and technical information about how the user connects to our website, such as the operating system and internet service provider used, and other similar information. Browser Cookies Our website may use cookies to enhance the user experience. Users' browsers place cookies on their hard drives for record keeping and sometimes for tracking information about them. Users can choose to block cookies with their browser or to be notified when cookies are sent. If you do so, please note that some features of this website may not function properly.
How do we use the collected information?
San J Jewellery Limited may collect and use users' personal information for the following purposes: – To improve customer service: The information you provide helps us respond more effectively to your customer service requests and support needs. – To personalize the user experience: We may use aggregated information to understand how our users, as a group, use the services and resources available on our website. – To improve our website: We may use your feedback to improve our products and services. – To process transactions: We may use information users provide about themselves when placing an order, solely for the purpose of serving that order. We will not share this information with external parties except to the extent necessary to provide services. – To conduct promotions, comparisons, surveys, or operate other website functions: To send users information they have agreed to receive on topics we believe they will be interested in. – Regular Email Sending: We may use email addresses to send users information and updates related to their orders. It may also be used to respond to their inquiries, questions, and/or other requests. If a user chooses to subscribe to our emails, they will receive emails that may contain company news, updates, information about relevant products or services, etc. If a user wishes to unsubscribe from receiving future emails at any time, we will provide detailed unsubscribe instructions at the bottom of each email. We employ appropriate data collection, storage, and processing methods, as well as security measures, to prevent unauthorized access to, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. Sensitive and private data exchanges between this website and its users are conducted through a secure SSL communication channel and are encrypted and protected by digital signatures.
Share your personal information
We do not sell, trade, or rent users' personally identifiable information to others. For the purposes described above, we may share general demographic information that is not related to any personally identifiable information of visitors and users with our business partners, trusted affiliates, and advertisers.
Changes to this Privacy Policy
San J Jewellery Limited reserves the right to update this Privacy Policy at any time. When we do so, we will post a notice on our website's homepage. We encourage users to check this page frequently for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that you are responsible for periodically reviewing this Privacy Policy and understanding any changes. By using this website, you accept these terms, indicating your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of this website after we publish changes to this policy will be considered your acceptance of those policy changes.
Contact us If you have any questions about this Privacy Policy, the practices of this website, or your transactions with this website.
Please contact us through the following methods:
San J Jewellery Limited
Unit H, 11/F, Kaiser Estate Phase 2, 47-53 Man Yue Street, Hung Hom, Kowloon, Hong Kong
(+852) 2302 0811